FAQs

Frequently

Asked

Question

  • How can I order?

    You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email.

  • Why should I buy online?

    Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

  • Can I use pro-forma invoice?

    Yes, you can use pro-forma invoice. Please contact info@greenbulbenergy.com if you want to use pro-forma invoice.

  • What payment methods can I use?

    You can use all the major credit cards & paypal.

  • What are the delivery charges?

    Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example dry ice) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.

  • Can I cancel my order?

    If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact info@greenbulbenergy.com

  • Do you have the product in stock?

    All the products which are shown on our site are available. Order lead time depends on the products and quantities.


  • Can I return a product?

    If you want to return a product, please contact hytest@hytest.fi

  • Shipping time & cost?

    Shipping time will be confirmed on the order confirmation document.

    Shipping costs are dependent on your location and products on your order. Some products need to be shipped in dry ice. These dry ice shipments have a slightly higher shipping fee. Our online store shows the shipping fee and shipping cost automatically on the checkout.


Share by: